How to handle difficult clients

Don’t you just hate difficult clients? They don’t listen to your recommendations and impose on you more than you signed up for. They demand like you’re a slave and worse, a lot of them pay cheap. But what distinguishes web programmers (and any other professional for that matter) is the ability to respond properly, accordingly and with integrity.

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Mastering Difficult Web-Design Clients

Every web designer has been there at least one time in his career (and possibly many more): Your client is an overbearing and ultra – difficult person who stubbornly insists on what he wants even though it’s unreasonable, and you as the designer know better. So what do you do? Pull your hair out, gnash your teeth and scream? If it makes you feel better, go ahead, but once you calm down, you’ll understand that there’s a way to bring difficult clients in line.

Dealing with difficult web – design clients can be tricky and possibly hazardous. 

What You Need to Know Before You Expose That Bad Client

If you’ve had a bad experience with a client, you may have thought about using your blog or social media to shame them. The practice of client shaming seems to be growing. Just in the past month, I’ve seen at least four blog posts and social media complaints about companies who did everything from not paying the freelancer to using the freelancer’s work without permission. And let’s face it, it some cases making a client’s transgressions public can feel pretty good to a frustrated freelance web designer.

You should be aware of the benefits and drawbacks of doing so before you decide to publicly expose a bad freelance client.

Income Stability Tips for Freelancers

Freelancing could be the best choice ever, if it weren’t for income instability. However, if you know how to avoid drastic income fluctuations and build a solid income base, freelancing will work for you like a charm.Unlike when you work on a salary, with freelancing your income is usually subject to huge fluctuations. If the month is busy and you can fill your schedule with projects that pay well, you might make more than you would make in a quarter or in a half a year in a 5 to 9 job.

If you build your business on solid foundations, chances are you won’t be starving

How to Rock Your Business Phone Calls

As a web designer, how do you feel about business phone calls? Your answer probably depends on your personality. Some people love to talk on the phone. Others dread phone calls. If you’re busy, an unexpected phone call can disrupt your day. If you’re a bit on the shy side, talking to a client on the phone may make you nervous. Love them or hate them–business phone calls are an important part of running your web design business. That’s not going to change any time soon.

There are some steps you can take to make your business phone calls go more smoothly.

So how did that go for you? Striking the right balance is the challenge we have to face. I deal it with by listing my priorities (pay for my child’s school fees, bills, providing for my wife and kids, etc.) so that when I speak to the client in question, I might have already simmered down. The most important lesson here is knowing how to respond. That mean, demanding client just might be your most loyal customer yet!

(via Vandelay Design)

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